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Training: Difficult Conversations
February 22, 2018 @ 5:30 pm - 8:15 pm
A difficult conversation occurs when there is a situation in which at least two parties are engaged where: there are differing opinions, perceptions, and needs/wants, feelings and emotions run strong, and the consequences or stakes are significant. During this workshop will be a discussion of the five types of difficult individuals one might encounter in a conversation and how to embrace effective communication.
Date: Thursday, Feb. 22, 2018
Time: 5:30 PM – 8:15 PM
Location: Detroit Mercy Student Center, Conference Room 208
Presenters: Barbara Brish, PsyS, NCSP and Richard Rockwell, EdS
Free of Cost/3 SCECH per Session
Register By: Calling and Leaving Name and E-mail: Barb Brish: 248.436.5610
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April 13 @ 6:30 pm - April 14 @ 1:00 am
July 28 @ 7:00 am - 11:30 am